Accessibility statement

This accessibility statement applies to nationalcentreinverclyde.org.uk

This website is run by The Scottish Sports Council Trust Company. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible: 

  • most older PDF documents are not fully accessible to screen reader software
  • online booking system is not fully accessible
  • embedded videos have automatically generated captions
  • embedded maps created with Google Maps may not be fully accessible
  • some form fields have missing or misplaced labels

Feedback and contact information 

If you cannot access any part of this site or want to report an accessibility problem, please contact us at:

We’ll consider your request and get back to you in 10 working days. 

If you cannot view the map on our ‘contact us’ page, call or email us for directions. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: website@sportscotland.org.uk 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. 

Find out how to contact us - https://sportscotland.org.uk/contacts/ 

Technical information about this website’s accessibility 

sportscotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

Images

The majority of images on the site are decorative and do not require text alternatives. There are a small number of images that have text embedded. In the majority of cases this text is also presented in an accessible way on the same page but in a limited number of cases this may not be present. These instances fail WCAG 2.1 success criterion 1.1.1 (non-text content). 

When we publish new content we’ll make sure our use of images meets accessibility standards. 

Disproportionate burden 

Booking system

Our third party booking system is not fully accessible. The accessibility of the interface for this system is not something that we are able to control without significant input from the suppliers.

Forms

Some of our forms are difficult to navigate using a screen reader because some form controls are missing a ‘label’ tag. 

Our forms are built using a third party module which gives us less control over accessibility. 

We’ve assessed the cost of fixing the issues with the booking system and our forms. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when systems are upgraded, likely to be in within the next 12 months. 

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents 

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document]. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

What we’re doing to improve accessibility 

We are continually looking to make improvements to the usability and accessibility of our websites. Accessibility is a priority for any future developments to the site and we will work to address any specific accessibility issues reported by users of the site using the contact details above.

Preparation of this accessibility statement 

This statement was prepared on 17 September 2020. It was last reviewed on 25 November 2020. 

This website was last tested on 17 September 2020. The test was carried out by sportscotland.

We tested pages based upon their usage (most popular) and the ones that would have the greatest impact for users if they were not accessible.

Date published: 12 January 2017
Date updated: 25 November 2020